Guest Reviews/ 06

Happy guests go to Google.
Unhappy guests come to you.

One QR code, two paths. A good night turns into public proof; a bad one reaches your inbox instead of your rating — while the table is still yours to fix.

The index

One code on the table, two very different nights.

The funnel, the printed materials that carry it, and the inbox where the private half lands.

01

The Review Funnel

One QR code, two paths. Guests tap a star rating on their phone — no app, no login.

  • Happy guests get handed straight to your Google review link
  • Unhappy guests get a private feedback form instead
  • Complaints reach you before they reach the internet
  • Works on any phone with a camera

03

Your Branded Review Page

A clean public page at your own link, built with the in-app page builder.

  • Customizable public review page per restaurant
  • Your name and branding, not ours
  • Mobile-first design guests actually finish
  • Spam and bot protection built in

04

Private Feedback Capture

When a guest has a bad night, you want to hear about it first — and quietly.

  • Structured feedback form for low ratings
  • Full detail view of every response
  • A chance to make it right before a public review
  • Feedback tied to the location it came from

05

Feedback Inbox

Every rating and comment in one place, filtered by what needs your attention.

  • See all ratings and written feedback in one inbox
  • Filter by needs-a-reply to work the queue
  • Silent ratings surfaced so no signal is lost
  • Follow up on feedback directly from the inbox

What it's worth by next month's rating.

  • 01More Google reviews
  • 02Catch complaints privately
  • 03Print-ready QR cards
  • 04No app for guests
  • 05Per-location QR codes
  • 06Feedback in one inbox
  • 07Rating trends over time
  • 08Included in every plan

Put a code on every table tonight.

Print the table tents today. Good service becomes public proof; a bad night becomes a second chance.

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